Page 55 - 2018 Auto Show Guide

THERE IS A STRONG NEED Drivers report not addressing a recall for a variety of
TO RAISE AWARENESS OF NHTSA’S reasons. v
ONLINE VIN LOOKUP TOOL. • They don’t have time: Many report they
either do not have time or are waiting for
According to a November 2016 survey of older and a more convenient time to take their car
used car owners, nearly 70 percent of respondents to the dealership.
reported they would be very likely to check to see • They deem the recall not serious: Vehicle
if their vehicle has an outstanding recall, and more owners tend to make their own judgments
than 70 percent said checking via a website would about the severity of their recall.
iii
be their preferred method. However, research Respondents said they waited because
by the Auto Alliance (Alliance of Automobile the recall was not serious or concerning
Manufacturers) and Global Automakers found that enough to get fixed, and some said they
only four in 10 respondents knew the NHTSA VIN would wait until the recall became an
lookup tool existed. iv issue before taking it in for repair.
• They are waiting on the automaker or
CHECKING A VEHICLE’S dealership: Sometimes the parts needed
RECALL STATUS IS EASY. to address a recall are not immediately
available from the dealership, causing
Drivers can enter their vehicle identification number owners to delay taking their vehicle in for
(VIN) at checktoprotect.org or directly on NHTSA’s repair.
website for a full report of their vehicle’s recall status.
The 17-digit VIN can be found in the lower left corner In July 2017, CHECK TO PROTECT launched a
of a car’s windshield or on the inside of the driver- nation-wide advertising and outreach campaign to
side door. It is also located on a car’s registration card motivate vehicle owners to check the recall status
and possibly on insurance documentation. Getting a of their vehicles and encourage them to visit a
recall repaired is free of charge to the vehicle owner. dealership for a free recall repair.

CHECK TO PROTECT IS LOOKING CHECK TO PROTECT was launched in summer
AHEAD FOR LONG-TERM SOLUTIONS 2017 by the National Safety Council and FCA US.
TO RECALL NONCOMPLIANCE. FCA US is providing the initial funding for CHECK
TO PROTECT, but coalition membership is open to
CHECK TO PROTECT aims to bring together the all automakers and traffic safety advocacy groups in
automotive industry, traffic safety advocacy groups the United States.
and federal and state government to help overcome
barriers to recall compliance.

i NHTSA Annual Recall Data iii In October and November 2016, FCA conducted v In October and November 2016, FCA conducted
ii In August 2015, The Auto Alliance and Global qualitative (focus groups) and quantitative (national qualitative (focus groups) and quantitative (national
Automakers conducted a national online survey of 1,500 online survey) research among drivers of older vehicles online survey) research among drivers of older vehicles
vehicle owners, including more than 1,000 owners who (5+ years) or used cars. (5+ years) or used cars.
had received a recall in the previous 1-2 years. iv In August 2015, The Auto Alliance and Global
Automakers conducted a national online survey of 1,500
vehicle owners, including more than 1,000 owners who
had received a recall in the previous 1-2 years.
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